How does TakeABreak® charge?
Our success-based advertising fee offers two fee options:

• $11 per booking per night plus GST per confirmed booking ; or
• 10% per booking per night plus GST per confirmed booking.

Once you log into our system or have otherwise actively agreed to our terms and conditions (http://www.takeabreak.com.au/TermsofUse.htm) there is a real or implied contract with us, and there is an obligation for you to pay our advertising fee once a visitor who was referred from TakeABreak.com.au stays with you.

How are my fees calculated?
We understand that some enquiries do not result in bookings and we will only invoice you when visitors referred through our system have actually stayed in your property. We do this by sending you an email at the start of each month regarding the enquiries you received through our system for stays in the previous month.

This Confirmation of Stays email enables you to correct the information we send and indicate which enquiries actually turned into bookings, and how many nights the guests actually stayed. You then generate your own invoice.

We trust that the vast majority of operators will report accurately and will be happy to pay what amounts to quite a small advertising fee. We utilise mystery shoppers in addition to surveying visitors on a regular basis to get feedback on quality and check whether the stay happened.

You also have the option of signing up for our Online payment system which enables you to take deposits through the TakeABreak system (see below).

How do I process a Confirmation of Stays request?
You an access the Confirmation of Stays form by clicking on the link in the email, or alternatively:

1. Click here to log in to your TakeABreak account or go to http://www.takeabreak.com.au/ologin.htm.
2. Click on your property.
3. Click on the purple 'Invoices' tab.
4. Click on Click here to review outstanding bookings and generate an invoice for this property only.

When the form has opened it will display all the enquiries you received through our system for stays in the previous month.

1. In the boxes on the right-hand side, change the number so it correctly reflects the stay. If the guest did not stay, enter a zero.
2. Click on the button at the bottom of the guest list to select your preferred payment option - BPAY, credit card or cheque.
Your confirmed stays will then be summarised for you to check.
3. If the stays are correct, click on ‘Generate Invoice’ and the system will automatically email you an invoice detailing the full amount owing and listing payment instructions.

What is the Online Payment System?
TakeABreak's Online Payment System makes it easy for you to take credit card deposit payments. This can dramatically improve your booking rate and you don't need any special bank account.

When you sign up for the Online Payment System, you’ll get an extra option in your enquiry response templates. Simply use this Request Deposit template as your initial response to customers when you have availability, or as a follow up response after you've confirmed they are interested. The enquirer will be able to click on a link in the email you send them and they can pay immediately!

Standard booking conditions apply. Read these carefully – and if you need to apply additional conditions, you can add these as an attachment to the deposit request.

We collect the deposit payment using our uses a secure credit card facility, and hold the funds in our trust fund until the month after the stay when it is transferred to your bank account (less our 10% fee).

For more detailed information about the Online Payment System click here.

How do I sign up for the Online Payment System?
1. Click here to log in to your TakeABreak account or go to http://www.takeabreak.com.au/ologin.htm.
2. Click on the orange ‘Online Payments’ tab.
3. Click on Sign up.
Some of the fields will already be completed based on the information you have previously entered. You need to check these to ensure they are still correct.
4. Complete the remaining details.
5. Click on View booking conditions and read the full document.
6. Click on View TakeABreak Online Payment System contract and print the full contract.
7. Read through the contract carefully, and then complete and sign the final page.
8. Fax the final page only to TakeABreak at (02) 6166 0274.

When we receive this signed page we will activate the Online Payment System for your account. This information will apply to all properties connected to the one account.